XanasPlace.com - OUR POLICIES
Session Booking Policy:
The models available for sessions are listed on the SESSION MODELS menu. These are the most availabe models to choose when it comes to your bookings. A current membership must be in place and a booking form must be subitted in order to book a session. XP has a 99% success rate when booking models with members. We ask that you remain understanding and flexible when booking since this is a very custom arrangement. Your hostess is working hard to relay all requests to the models of choice in a timely manner. The "ACTIVE" status indicates a very stong possibility that a model will be able to fullfill bookings for you. An "INACTIVE" status indicates a model is not available either permanently or temporarily. This is a guage and not a guarantee as to availability. We do not allow any refunds on bookings. If a model becomes unavailable for any reason, an exchange will be granted. Please be reliable and punctual in order to keep your booking privileges in tact.
Shoe Order Policy:
Shoes ordered are generally delivered within 14 days domestic, 21 days on international orders. All orders are expedited and inspected by Xana to ensure quality and accuracy on EVERY ORDER. All shoe orders are subject to availability. All items shipped are final sale. No refunds. Exchanges only if an item is unavailable and only before being shipped.
Sock Order Policy:
Socks are genuinely worn by the model that you choose. Most socks are shipped out within 14 days of the purchase date. Some orders may take additional time. XP has shipped 1000's of pairs of the smelliest socks on the net. Every order has been fullfiled in a timey manner and we guarantee your satisfaction or we will re-do the order. All items shipped are final sale. No refunds. All orders are expedited and inspected by Xana before being shipped to ensure quality and accuracy on EVERY ORDER. All orders are guaranteed to be the STINKIEST socks on the web worn by the HOTTEST foot models! Please be understanding that we truly make your socks to order for the length of time requested/payed for and orders may very. If you want to ensure the strongest smelling experience, choose a longer prepare time.
ALL SOCKS ARE GIFT WRAPPED FOR TOTAL DISCRETION AND PLACED IN A PLAIN MANILLA ENVELOPE OR A FLAT RATE USPS ENVELOPE.
ANY PACKAGES SHIPPED BY XP ARE LABELLED FOR DISCRETION AS FOLLOWS:
BHS-"MODELS NAME HERE"
OUR RETURN ADDRESS
WE NEVER PLACE WORDS OR IMAGES ON THE OUTSIDE OF OUR PACKAGES THAT WOULD REVIEL THE CONTENTS OF YOUR ORDER.
Custom Order Video Policy:
Customs videos are delivered within 14 days in most cases. The model of your choice is always contacted first however, sometimes a model becomes unavailable. In that case you will be notified and another model of choice can be given an opportunity to star in the film. We do not allow any refunds on custom videos however, we are happy to exchange for a product or service of equal or lesser value or choose a different model of choice. A pay link will be sent once a price is determined for your project or you can use the quick pay module located on the rder form page. All videos come with hi-res pictures to accompany the video. A custom video must be placed using our custom video order form. We follow your scripts closely and incorporate all important details that you include in your order form. We reserve all rights to the final products; film and photos and reserve the right as we deem necessary for resale or promotional purposes.
Mobile Video Order Policy:
Custom mobile video clips are shot in HD and sent to your phone wih a compressed quality. We can't guarantee your phone will be compatible to recieve video files and data charges may apply. If you need a video emailed to you please note that in the order form otherwise the file will be sent to the phone number you list on the order form. We do promise good lighting, clear picure and sound and always a sexy clip made custom for you based on the type you select. Audio will be included when available. We will do our best to include any special details that you request. We can not guarantee all special details can be included as sometimes a model will be filming outside of her home or office and may not have access to props, specific location, scenario ect.. If you have a very specific clip that requires special attention or extensive preparation submit a custom video order. We do not offer any refunds on custom clips. Exchanges only.
Photo Order Policy:
All photo set sales are non-refundable. If we are unable to send a particular photo set for any reason, we will offer an exchange for a different set or a different model. We will honor sending the original purchase in the furutre if and when it becomes available.